Need help with your ice maker? We're here for you.

Your unit comes with clear instructions and care tips. For extra support, reach out via the official contact info in your manual.

How can I enjoy cleaner, fresher ice every time?

Use bottled water instead of filtered water. Clean the machine regularly according to the manual. For storage, empty residual water and let the interior dry fully.

Why are the first batches smaller or thinner?

This is normal during startup. As the unit and water cool, cubes get fuller. Using chilled water and good ventilation helps performance.

Does the basket keep ice frozen long-term?

No, it’s for temporary collection only. Transfer ice to your freezer if storing it; make fresh batches as needed.

How do I prep enough ice for a party or when hosting guests?

Start early. Move finished ice to sealed bags in the freezer, laying pieces flat. Gently push ice to the sides of the basket to free up drop space.

Product description

Visit the Store

Visit the Store

Visit the Store

Visit the Store

Visit the Store

Visit the Store

From the brand